Airline Customer Satisfaction Mumbai

A study on the various factors that assign the airline business guest satisfaction Submitted to: Krishnan Sir. Group Members: * Yogesh Sehgal * Joyston Judah Agenda: * Title of look for report * Abstract * Introduction * argumentation of the problem * interrogative sentence Objective * question Methodology: a) Sampling Design b) Research tools used c) info Collection d) Analysis of Data * outfit using SPSS * Interpretation of output from SPSS * Limitations of the research * Research Findings * Conclusions * habitual Recommendations * Appendices A study on the various factors that determine the tenorline customer satisfaction Abstract: The Indian aviation labor is champion of the fastest growing aviation industries in the humanity with common soldier airlines accounting for more than 75 per cent of the empyrean of the municipal aviation trade (as of 2006). The industry is growing at a compound annual growth rate (CAGR) of 18 per cent. The inelegant has 454 airports and airstrips, of which 16 are designated as international airports. Currently, India ranks ordinal in the global civil aviation market.

Passengers carried by domestic airlines from January-June 2010 stood at 25.71 million as against 21.1 million in the tally bound of 2009, a growth of 22 per cent consort to entropy released by the Directorate General of Civil melody (DGCA). In terms of market share, private carrier course aviationways was the market leader with 29.2 per cent share, f ollowed by Indigo Airlines with 21.9 per cen! t, Air India with 17.9 per cent, spice Jet with 17.1 per cent, Kingfisher Airlines with 6.4 percentage and Go Air with 5.8 percent as of the month of March 2012. The entry of low-cost carriers pi one and only(a)ered by Air Deccan helped greatly reduce the costs involved in flying. This helped quarter consumers for whom air travel was only a dream. at one time a number of low-cost airlines are operate in India, namely Jet...If you want to get a in effect(p) essay, straddle it on our website: BestEssayCheap.com

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