Abstract In this paper I get out encapsulate the catamenia customer relationship issues facing the Data compendium and process (DAP) branch at the National Air and set cognition Center (NASIC). This is not a traditional business, tho I move over worked in this branch for some(prenominal) years in a few different roles. I have a great knowledge of the internal operations of this branch, and I am in a role to hold well-nigh of the replys spy in this paper. I will revive on some of the history of NASIC, and describe the current situate of DAP to establish why these measures should be implemented. Finally, I will breed the proposed art objectpower nest egg afforded by implementing some of these measures. determination of the Report DAPs primary state is to collect, process, and analyze radio detection and ranging info collected on ballistic missiles. They do a fine job of this. The problem add ups in distributing that data to its customers. I ha ve been tasked by DAP prudence to come up with solutions that can improve on the current feedback, and change as much as possible to save on man hours. This paper will be used to entice DAP management that an electronic customer relationship management (CRM) solution will resolve the increasing disconnect between management, internal, and remote customers.
there are many commercial solutions available to automate and contain CRM solutions into your everyday processes. The problem lies with DAP operating in a class environment. With this in mind some solutions will have to be discounted because they can never be accredited to be installed on a classified processing sys! tem. This issue has caused DAP to stop in a mindset that customer relationships have to be managed manually. DAP is not selling data for direct profit. However, the much customers that pauperization the data, the more funding they will receive every year. ground of the partnership The National Air and Space Intelligence Center, with headquarters at...If you slew to get a full essay, order it on our website:
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